Frequently Asked Questions
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What payment methods do you accept?
Baba love and co accepts eft and pay fast which accepts credit cards and instant eft.
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What is your return policy for baby products?
Returns are accepted within 30 days after purchase provided everything is still in it’s original packaging and has been unused.
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What if I receive a defective product or one that doesn't meet my expectations?
Please contact shannon@babaloveandco.com if you receive a defective product and we will arrange a product replacement.
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How can I track my order?
Once your order has been processed you will receive tracking details via email.
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Are your products safe for babies?
All materials used in the manufacturing of our baby products have been tested and deemed safe for use by babies.
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How do I clean and care for baby products purchased from your store?
Mambobaby floats can be wiped down with a wet cloth. Baby bags and changing mats can be put in the washing machine.