Frequently Asked Questions

  1. What payment methods do you accept? 
    Baba love and co accepts eft and pay fast which accepts credit cards and instant eft. 
  1. What is your return policy for baby products?
    Returns are accepted within 30 days after purchase provided everything is still in it’s original packaging and has been unused.   
  1. What if I receive a defective product or one that doesn't meet my expectations?
    Please contact shannon@babaloveandco.com if you receive a defective product and we will arrange a product replacement.   
  1. How can I track my order?
    Once your order has been processed you will receive tracking details via email.  
  1. Are your products safe for babies?
    All materials used in the manufacturing of our baby products have been tested and deemed safe for use by babies.   
  1. How do I clean and care for baby products purchased from your store?
    Mambobaby floats can be wiped down with a wet cloth. Baby bags and changing mats can be put in the washing machine.